Terms of service: an agreement between you and Basic Truth the Label to enter and use this website and services. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement.
It is your obligation to keep your self-informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.
In the unlikely event you're unhappy with your product please follow these instructions to return/receive a new product: Email us at basictruththelabel@gmail.com with;
Once we have received this email we will organise a replacement /refund for you if the order meets our user agreement/return policy. You may have to return the product back to Basic Truth the Label.
We do not refund or exchange for change of mind, shipping, or stock delays or if the customer chooses the wrong garment size. Note: sizing measurements online are within +/-1.5cm, anything outside of this is faulty.
Customers must ensure that the shipping address is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address before the due date.
We guarantee our processing and printing timeframes on our orders, but in the unlikely event that there is an error due to the courier or Australia Post, we cannot take responsibility, but in this rare instance we can refund your shipping costs in full. We want you to receive your garments on time and are only a phone call or an email away.
Garments will not shrink if the correct washing guidelines on the t-shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions. Please note that we cannot be responsible for:
Basic Truth the Label's standard delivery time is 7 business days. This is because all items are custom printed per order.
We offer free shipping for Australian orders over $150.
Regular Australia Post (7-10 days) - $10 for standard delivery, for orders under $150.
Express Australia Post (6-8 days) - $15 for the first item, then $1 extra per item after that.
International (10-15 days) - $15 flat-rate delivery. A tracking number is emailed once dispatched. International customers take responsibility for any customs related charges associated with their country. Note: international times are based on our best estimate, however, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered.
We provide tracking numbers on all purchases. Once shipped we are not liable for any loss or damage of goods in transit from any transportation service such as Australia Post & Capital Transport.
In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.
Basic Truth the Label will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law. If you are under the age of 18, but at least 13 years of age, you may order products or services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Children under the age of 13 may view the Website but MAY NOT ORDER PRODUCTS OR SERVICES.
In these Terms of Use, unless the context indicates a contrary intention:
Users are and shall be wholly and exclusively responsible, at their own cost, for:
Users shall not and has no right to either:
USER ACKNOWLEDGES AND AGREES THAT BASIC TRUTH THE LABEL MAY IN ITS SOLE AND UNFETTERED DISCRETION, UNILATERALLY AND WITHOUT NOTICE, TERMINATE THESE TERMS OF USE, DISABLE AND DENY ACCESS TO THE USER TO THE WEBSITE AND THE SERVICES, AND TAKE LEGAL ACTION AGAINST ANY USER WHO ENGAGES IN ANY ACTIVITY OR CONDUCT THAT IS PROHIBITED BY THESE TERMS OF USE AND/OR BY ANY RELEVANT LAW, REGULATION OR RULE.
Subject to user complying with and discharging each of its obligations under these Terms of Use, Basic Truth the Label shall allow the user to access and use the Website and the services.
Basic Truth the Label may collect personal data concerning the user in the course of and incidental to users use of the Website and services. Basic Truth the Label shall comply with, and user hereby consents irrevocably and unconditionally to Basic Truth the Label’s collection, use, and disclosure of such data in accordance with, its Privacy Policy (the terms of which may be accessed through the link on the Website).
Disclosure to Third Party Service Providers and Online Partners. We will only disclose your information to relevant third-party service providers and online partners; to print and send our product/s and to PayPal who accepts our payments.
User acknowledges that Basic Truth the Label has no obligation to user to provide any training or other support in relation to the use or operation of the Website and/or services.
Basic Truth the Label reserves the right to modify the organisation, structure, content or "look and feel" of the Website and/or the services, and may change, suspend, or discontinue any aspect of the Website and/or the service at any time without notice or any liability to user or any person. Basic Truth the Label shall have complete discretion over the features, functions, and other terms and conditions on which the Website and the service is made available.
User acknowledges that these Terms of Use do not convey and that it derives no right, title or interest in or to any Intellectual Property Rights that vest or subsist in or relate to the Website and/or the services provided other than pursuant to the express authorisation set out in clause 4.1. Basic Truth the Label grants the user a limited revocable license to access and use the Website and the service for its intended purposes, subject to users’ compliance with these Terms of Use. This license does not include the right to collect or use the information contained on the Website for purposes prohibited by Basic Truth the Label; to compete with; to create derivative works based on the layout or design, look-and-feel, or structure of the Website; or download or copy the Website (other than page caching). If user uses the Website in a manner that exceeds the scope of this license or if it breaches these Terms of Use, Basic Truth the Label may revoke the license and deny access to and use of the Website.
User acknowledges and agrees that Basic Truth the Label does not permit, authorise or condone and hereby expressly prohibits the user from accessing or using the Website and/or the services in a manner that infringes, or is likely to infringe, the Intellectual Property Rights, or any other rights or privileges, of any person anywhere in the world. 5.3 Derivative Material Subject to clause 5.2, the user shall own any Intellectual Property Rights in any original material that it authors, designs or creates using the functionality provided by the Website. If the user chooses to add any item to a public gallery, in consideration of the authorisation granted under clause 4.1, User hereby grants to Basic Truth the Label an irrevocable, perpetual, non-exclusive, worldwide license to do all acts and things (including to authorise other persons to do all acts and things) comprised within the said Intellectual Property Rights.
User Account, Password, and Security You will receive a password and account designation upon completing the Site's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Basic Truth the Label of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Basic Truth the Label cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 6.
User represents and warrants to Basic Truth the Label that, in its use of the Website and the Services provided, it:
Basic Truth the Label represents and warrants that it has the right to grant access to and license the use of the Website and services to user subject to and in accordance with these Terms of Use.
Basic Truth the Label provides the Website and Services on an "as is" and "as available" basis. Nothing in these Terms of Use shall or may be construed as a representation or warranty by Basic Truth the Label that the functionality or operation of the Website and/or the services will:
SUBJECT ONLY TO CLAUSE 8.1, ALL CONDITIONS, WARRANTIES, REPRESENTATIONS, INDEMNITIES AND GUARANTEES WITH RESPECT TO THE WEBSITE AND/OR ANY OTHER GOODS OR SERVICES THAT MAY BE PROVIDED BY BASIC TRUTH THE LABEL, THAT WOULD OTHERWISE BE IMPLIED BY STATUTE, LAW, EQUITY, TRADE CUSTOM, PRIOR DEALINGS BETWEEN THE PARTIES OR OTHERWISE (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SUITABILITY, FITNESS FOR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT) ARE HEREBY EXPRESSLY EXCLUDED.
(a) User acknowledges that neither Basic Truth the Label nor any person acting on our behalf has made any representation or other inducement to user to enter into these Terms of Use, except for representations or inducements expressly set out in these Terms of Use. (b) User acknowledges and confirms that it does not enter into these Terms of Use in reliance on any representation or other inducement by or on behalf of Basic Truth the Label, except for representations or inducements expressly set out in these Terms of Use.
Nothing contained in these Terms of Use excludes, restricts, limits or modifies any:
Subject only to Clause 8.1, in no event shall Basic Truth the Label be liable to the user or to any person under or in connection with these Terms of Use or in respect of the use of (or failure or performance of) the Website and/or the services provided for: (a) malfunctions, failures, defects, acts or omissions or any other default or liability caused directly or indirectly by:
Basic Truth the Label may, in its sole and unfettered discretion, and without users’ consent, place links on the Website to other websites that are owned or operated by other persons. User acknowledges and agrees that Basic Truth the Label is not responsible for the operation of or content located on any such website, and Basic Truth the Label cannot and does not warrant that the content of such websites is accurate, complete, legal and/or inoffensive. By choosing to link to these other websites, user acknowledges and agrees that it may not make any claim against Basic Truth the Label for any damages or losses of any kind arising from the other website and/or the link.
Subject to Clause 8.1, and except to the extent specifically excluded under Clause 8.2 or elsewhere in these Terms of Use, Basic Truth the Label's sole liability to Subscriber for any and all breaches of any term or terms of these Terms of Use, whether express or implied, shall be limited to the substitution or replacement of any product or service that has been ordered and paid for by Subscriber using the Website.
User shall indemnify and hereby releases unconditionally Basic Truth the Label, without set-off or adjustment, against and from any liability, loss, cost, expense or damage, including all legal fees, arising from or relating to (a) its use of the Website and/or services and/or the media or content posted or uploaded by it, including any alleged or actual violation of any law directly or indirectly arising from such use; (b) any breach or alleged breach by it of these Terms of Use; (c) the misuse or misappropriation of the said media or content; and (d) any infringement or alleged infringement by a user of any persons Intellectual Property Rights, rights of privacy or publication, or otherwise anywhere in the world.
(a) At any time and with or without cause, Basic Truth the Label may immediately terminate either these Terms of Use or any or all rights and privileges granted to user hereunder, including suspending users access to and/or use of the Website and/or the Services provided by Basic Truth the Label. In no event shall any such termination or suspension by Basic Truth the Label relieve user of any obligation that has accrued under these Terms of Use prior to the date of such termination or suspension. (b) user may terminate these Terms of Use at any time by ceasing to enter the website and using the services
If a clause or any part of any clause of these Terms of Use or a right or remedy of a party under these Terms of Use, is found to be void, invalid or unenforceable by any court or tribunal having jurisdiction in respect of these Terms of Use, then: (a) it shall be read down or severed in that jurisdiction only to the extent that it is void, invalid or unenforceable; and (b) it does not affect the validity or enforceability of that term or clause in another jurisdiction or the remaining terms or clauses in any jurisdiction.
Basic Truth the Label may amend unilaterally these Terms of Use in its sole and unfettered discretion at any time, and user hereby agrees to abide by and be fully bound by such amended terms. The amended terms shall be effective automatically and immediately once they are posted on the Website, and the user's continued access and use of the Website and the Services on or after such effective time constitute the user's unequivocal and unconditional acceptance of the amended terms. These Terms of Use may not be otherwise amended. If the user does not agree to any amendments to these Terms of Use or to any of the current terms, its only right and remedy are to cease using the Website and the Basic Truth the Label services.
A waiver, consent, election, or acquiescence given by a party under these Terms of Use is only effective and binding on that party if it is given or confirmed in writing by that party.
(a) Basic Truth the Label may at any time transfer, assign, novate or otherwise dispose of any or all of its rights or obligations under these Terms of Use on giving user no less than five (5) days’ notice in writing.
(a) These Terms of Use shall be governed by and construed in accordance with the law in force for the time being in Australia (without regard to its conflict of law rules). (b) Each party irrevocably submits to the exclusive jurisdiction of the courts of Australia, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these.
